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Loss Control Manager

Location
Chesterfield, MO

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Loss Control Manager','CHE000C7','!*!Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner. Although we are not integrating the businesses with Marsh, we are able to leverage the value of our respective capabilities and intellectual capital in those instances where there is a compelling case for collaboration between MMA and Marsh.
Mid-size companies need a partner they can trust and that can provide additional tools for opportunity and growth. We strive every day to service those needs. We successfully bridge the gap between what the “big firms” offer and the advice, solutions, and programs that smaller businesses require.
Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.
 
J.W. Terrill a Marsh & McLennan Agency is currently looking for an experienced Loss Control Manager. This position is responsible for all Commercial Lines Loss Control Operations, Support operational excellence through design, implementation and monitoring of program policies and procedures that consistently meet expectations for productivity and quality of service. The Loss Control Manager leads a team of Loss Control Specialists and assists in the day to day handling of proscribed loss control and customer service requirements. The manager also serves as an advocate for and liaison with multiple stakeholders (internal and external) involved in loss prevention services.  The Manager facilitates a team approach and working environment that incorporates a shared responsibility for accomplishing the strategic goals.
The Essential Functions of this position are as follows:
 

Leadership and Management
Actively participate in the development and delivery of the company strategic plan specific to the loss control department and in concert with Terrill and MMA corporate initiatives. 
Provide overall leadership of personnel related activities for the team including day-to-day employee relations issues
Responsible for employee hiring  including screening and interviewing candidates, onboarding and ongoing training
Foster quality focus in others and improve processes, products and services
Support the professional growth and development of staff through career counseling, performance goal setting and accountability for performance through scheduled and periodic employee feedback
Coordinate communication and act as a liaison between other teams, management and support staff to promote strong communication and problem solving as situations arise
Serve as a mentor to staff  that establishes  an atmosphere conducive to  learning, initiative, product knowledge and skills
Prioritize and plan work activities; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks; develop realistic action plans
Invest in continued professional growth and development that supports both individual and company goals.
Facilitates the interaction between loss prevention and claims disciplines specifically related to claim analysis for benchmarking and prioritizing loss prevention interventions.  Serves as a resource for making recommendations to clients for process improvement and consulting activities. 
Support and actively participate in Marsh McLennan Agency Region and Corporate wide strategic initiatives relative to the Loss Control and client service discipline 
Loss Control Consulting
 
Work closely with producers and internal staff to provide loss control service to clients.  Communicate and keep track of customer issues, projects, and progress.
 
Assist clients in reducing actual and potential losses by recommending, implementing, and improving safety and loss control programs based on loss history, regulation, organizational needs, and industry “best practices”.  This will involve:

establishing relationships with client management,
making regular visits to client locations,
involvement on client safety committees,
developing client safety policies and procedures,
researching safety and loss control issues,
analyzing client loss information,
developing and conducting presentations and training sessions with client management and employees,
other loss control techniques.
Obtain safety and loss control information from prospects and clients to assist in the marketing of insurance programs.
 
Serve as a liaison between insurance company loss control and clients by coordinating visits and service plans.  Follow-up and assist clients with implementing recommendations submitted by insurance company loss control representatives.
 
Develop loss control service plans for inclusion in prospect and client insurance proposals, Assist producers on client and prospective sales presentations, attend industry and professional meetings, conventions, seminars, and training courses within scope of employment, assist with development and serve as faculty for client education seminars.  ','!*!POSITION QUALIFICATION REQUIREMENT
Education/Training:
Bachelor’s degree in Safety, Engineering or related discipline
Experience:
Minimum 5 years insurance loss control or safety consulting/engineering experience with construction, manufacturing and related industries.  Prior management experience also required.
 
Specialized Training:
Required:  Knowledge of OSHA regulations for construction and general industry, loss control “best practices” and workers compensation programs.
Preferred: Knowledge of loss control strategies related to vehicle operations, fire prevention, general liability, etc.  Knowledge of DOT, NFPA, ANSI and Industrial
Hygiene Practices is a plus.','Account Management','US-MO-Chesterfield','','','','','are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.','Loss Control Manager

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