Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Chantilly, VA
View more jobs in Virginia

Job Details

Helpdesk Manager in Chantilly VA

Location
Chantilly, VA

Apply for this job






6 hit(s)  

Profile

Helpdesk Manager
Req #:
208581
Location:
Chantilly, VA US
Job Category:
Information Technology
Security Clearance:
Favorable SSBI
Clearance Status:
Must be Obtainable
Job Description
RESPONSIBILITIES
- Management of a helpdesk staff, schedules and workload
- Responsible for setting priorities
- Resolving conflict
- Responsible for IMSD Help Desk on a day to day basis
- Works to improve customer service quality results by studying, evaluating, and re-designing processes, establishing and communicating service metrics
- Monitoring and analyzing results, and implementing changes
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Implement quality processes, procedures, and expected project deliverables for staff
- Other duties may be assigned
- Responsible for aiding in own self-development by being available and receptive to all training made available by the company
- Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output
- Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers.  Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources.  Will immediately correct any unsafe conditions as the best of own ability
R
EQUIRED SKILLS:
- 3 years of relevant IT Support experience
- Ability to interface with customers, peers, and seniors
- Effective writing and organizational skills
- Develop entry-level employees to effectively support customers in remote locations
- Proficient in Microsoft Office (Word, Excel, Powerpoint) and experience with helpdesk ticketing systems
SECURITY CLEARANCE:
Current favorable SSBI is required for position
PHYSICAL DEMANDS:
 Ability to pass a mandatory Pre-Employment drug test.
Job Location
US-Chantilly-VA-VIRGINIA SUBURBAN
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Company info

Sign Up Now - EnvironmentalSafetyHealthCrossing.com

Similar Jobs:
Sr RC Consultant, Construction
Location : Chantilly, VA
Primary Job Duties & Responsibilities Partnering and having joint ownership with Underwriting to select, retain, and grow a profitable book of business. Building and maintaining productive relationships with Underwriting, Claim...
Human Factors Engineer
Location : Gaithersburg, MD
Description: The ERAM program at Leidos is currently looking for a Systems Engineer, (preferably with a Human Factors background) in Gaithersburg, MD. Specific duties include: Accountability for all aspects of engineering...
Client Relations Manager EHS
Location : Arlington, VA
POSITION OVERVIEW: Bloomberg BNA provides legal, tax and compliance professionals with critical information, practical guidance and workflow solutions. We leverage leading technology and a global network of experts to deliver a un...
I found a new job! Thanks for your help.
Thomas B - ,
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EnvironmentalSafetyHealthCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EnvironmentalSafetyHealthCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 EnvironmentalSafetyHealthCrossing - All rights reserved. 168